1-267-927-3262

1-267-927-3262, Background Commitment Information & More

Introduction

For those seeking to connect with Formsprag Clutch—a top provider of high-quality overrunning clutches and backstops—dialing 1-267-927-3262 is your gateway to reliable service. Known for its commitment to customer support and dependable products, Formsprag Clutch understands the value of effective communication, especially when it involves critical industrial components.

In this guide, we’ll provide an in-depth look at Formsprag Clutch, including insights on the 1-267-927-3262 contact line. You’ll also discover the various customer service and technical support options available, along with alternative contact methods. By the end, you’ll be fully equipped to reach Formsprag Clutch easily and find the assistance you need, ensuring a smooth connection with a trusted industry partner.

Overview of Formsprag Clutch

Formsprag Clutch, reachable at 1-267-927-3262, has a long-standing legacy of excellence in industrial power transmission. Since its founding in 1946 in the Detroit area, the company has been driven by an innovative spirit, initially supporting the U.S. effort during World War II. Today, headquartered in Warren, Michigan, Formsprag Clutch is a recognized leader in overrunning clutches and backstops, trusted worldwide for its high-quality products and solutions.

Company Background

Reliable backstops, bi-directional clutches, clutch couplings, and overrunning clutches have all been developed and produced by Formsprag Clutch for more than 50 years. The company has been able to maintain its top position in the world thanks to its dedication to innovation and durability, and its partnership with Altra Industrial Motion Corp. has increased its capabilities and market reach.

Products and Services

Products and Services

Formsprag Clutch offers one of the most comprehensive selections of sprag and ramp & roller type overrunning clutches and backstops, serving critical industries such as mining, aerospace and defense, packaging, food processing, material handling, and paper production. You’ll find Formsprag Clutch products in diverse applications—from conveyor systems to aircraft, pumps, cranes, and machinery tools.

To meet the diverse needs of customers, Formsprag Clutch has streamlined its shipping process, with over 220 products available for same-day dispatch through the Premier Products Program. Additionally, more than 840 FSO, HPI, and FSR products are available for delivery within 2 to 3 days, ensuring rapid turnaround and minimal operational downtime.

Commitment to Customer Support

Formsprag Clutch’s staff is readily available at 1-267-927-3262 because they understand the importance of providing timely client support. Their customer service representatives are available Monday through Friday from 8:00 am to 4:30 pm EST and can provide rapid answers to concerns about prices, delivery information, and other matters.

The company has also established a large online network of highly qualified design, manufacturing, distribution, and sales specialists to ensure excellent service. Formsprag Clutch’s staff is available to assist you with product information, installation instructions, and technical assistance.

Customers who have specific queries or concerns about marketing, trade exhibitions, advertising, and other company updates can contact us by email in addition to calling. Formsprag Clutch also offers training resources, such as their Training School and product-specific courses, to help customers maximize the value of their products.

Formsprag Clutch is dedicated to providing comprehensive support and technical documentation. Since each installation is unique, their service department is available to address any questions or concerns beyond the provided instructions.

Choosing Formsprag Clutch means not only investing in high-quality, durable products but also gaining a partner committed to your success. For immediate assistance or inquiries, call 1-267-927-3262 to connect with the Formsprag Clutch team.

Primary Contact Information: 1-267-927-3262

Primary Contact Information: 1-267-927-3262

Providing our clients with effective and easily available support is our top priority at Formsprag Clutch. You can reach our committed customer service staff directly at 1-267-927-3262, our main contact number. They are available to help with any product questions or technical support.

When to Contact Us

They can be reached at 1-267-927-3262 for a number of reasons. If you have any questions about our items, shipping times, or costs, our staff is available to help. Our customer care representatives are prepared to offer informed assistance on everything from our wide range of overrunning clutches to holdbacks and backstops. Our professionals can provide you with thorough installation, maintenance, and troubleshooting information if you have technical questions. For a range of applications, they may assist with torque specifications, lubrication requirements, and operating conditions.

Customer Service Hours

Customer Service Hours

Our staff can be reached at 1-267-927-3262 from 8:00 am to 4:30 pm Eastern Standard Time, Monday through Friday. These hours are intended to provide clients in various time zones with fast and accessible assistance.

Expectations for Your Call

When you call 1-267-927-3262, our staff will be there to assist you promptly and with expertise. This is what you may expect:

Our goal is to minimize wait times so that you can receive help as soon as possible.

Staff with Experience: Our agents are knowledgeable about our product line and are able to give precise, comprehensive information.

Technical Assistance: For questions about product specifications, installation, or maintenance, our team can offer direct guidance or connect you with our technical support staff.

Order Assistance: We can help with placing new orders or updating you on existing ones.

Customized Solutions: For unique requirements, our team can discuss customization options or direct you to the relevant department.

For complex technical inquiries, our customer service team can transfer you smoothly to our engineering or technical support departments to ensure your questions are handled by experts.

Alternative Contact Options

While 1-267-927-3262 remains the most direct line for support, we offer additional communication channels for your convenience. For questions on marketing, product events, or company news, we’re available by email and other methods. We also provide training resources, including product-specific courses and sessions through our Training School, to help you make the most of your Formsprag Clutch products.

Customer Service Department Overview

The quality of our service is driven by our dedication to client satisfaction. The foundation of Formsprag Clutch’s support system is our customer service division, which can be reached at 1-267-927-3262. They offer individualized help to satisfy a range of client needs.

Available Services

The customer service team offers comprehensive support, including access to our Rebuild Service Department, which refurbishes worn clutches to like-new condition. This cost-effective service saves customers significantly compared to purchasing replacements. Our rebuild process includes a thorough inspection and replacement of all key internal parts, such as sprags, springs, retainers, bearings, seals, and hardware, ensuring restored functionality.

In addition to rebuild services, our application engineers are available to help you select the best solutions for your needs. Whether you’re interested in our overrunning clutches, backstops, or any other product, they’re ready to provide expert guidance.

How to Reach Us

Reaching our customer service team is straightforward: call us at 1-267-927-3262 from Monday through Friday, 8:00 am to 4:30 pm EST. Our team is equipped to answer product inquiries, provide pricing and delivery estimates, and address any other questions.

Typical Inquiries We Handle

Our customer support team is ready to help with a range of questions:

Delivery and Pricing: Receive precise estimates for our items’ delivery and pricing.

Technical support includes help with installation, product details, and upkeep needs.

Rebuild Service: Details about our program, which can save you 30% over purchasing new equipment and comes with a labor and material warranty of one year.

Emergency Support: We can process and rebuild products in a day when necessary thanks to our Emergency Breakdown Program.

Advice on Preventive Maintenance: suggestions for routine maintenance to keep your clutches in good working order.

Advice on Choosing Products: support in selecting the ideal product for a certain application.

Information on our one-year warranty, which applies to both new and refurbished clutches.

Our customer service team at 1-267-927-3262 is committed to maintaining the high standards that have earned Formsprag Clutch its industry-leading reputation. Reach out today for all your product needs, and let us provide the expert support you require.

Facts:

Company Overview:

  • Formsprag Clutch is a leading manufacturer of overrunning clutches, backstops, and related industrial components.
  • Founded in 1946 and headquartered in Warren, Michigan.
  • Partnered with Altra Industrial Motion Corp., expanding its capabilities and market reach.

Primary Contact Number:

  • The main contact number for customer support is 1-267-927-3262.
  • Customer support hours are 8:00 am to 4:30 pm EST, Monday through Friday.

Product Line:

  • Products include overrunning clutches, backstops, bi-directional clutches, clutch couplings, and sprag and ramp & roller-type clutches.
  • Serves industries such as mining, aerospace and defense, packaging, food processing, material handling, and paper production.

Shipping and Availability:

  • Premier Products Program: Over 220 products available for same-day dispatch.
  • Additional 840 products (FSO, HPI, FSR models) ship within 2 to 3 days.

Customer Support and Services:

  • Customer service representatives provide order assistance, technical support, installation, maintenance, and troubleshooting help.
  • Offers Rebuild Service to refurbish worn clutches, saving customers up to 30% compared to purchasing new.
  • Emergency Breakdown Program for expedited repairs within a day if needed.
  • Provides training resources, including Training School and product-specific courses.

Typical Inquiries Addressed:

  • Product delivery times, pricing, technical specifications, preventive maintenance, product selection, and warranty details (including a one-year warranty for both new and refurbished products).

Alternative Contact Methods:

  • Apart from the contact number, Formsprag Clutch is also reachable via email for marketing, event, and company news inquiries.

Summary:

“Our customer service team at 1-267-927-3262 is committed to maintaining the high standards that have earned Formsprag Clutch its industry-leading reputation. Reach out today for all your product needs, and let us provide the expert support you require.”

FAQs:

1. What is the main contact number for Formsprag Clutch?

  • The main contact number for customer support at Formsprag Clutch is 1-267-927-3262. Customer service is available Monday through Friday from 8:00 am to 4:30 pm EST.

2. What products does Formsprag Clutch offer?

  • Formsprag Clutch provides a range of industrial power transmission products, including overrunning clutches, backstops, bi-directional clutches, clutch couplings, and sprag and ramp & roller-type clutches. These products serve industries like mining, aerospace, defense, packaging, food processing, material handling, and paper production.

3. How fast can I receive my order?

  • Over 220 products are available for same-day shipping through the Premier Products Program. Additionally, more than 840 products (FSO, HPI, FSR models) are shipped within 2 to 3 days, ensuring minimal downtime.

4. What support can I expect from Formsprag Clutch customer service?

  • Customer service can help with product inquiries, order assistance, installation guidance, troubleshooting, technical specifications, pricing, delivery times, and maintenance advice. For more complex technical inquiries, they can connect you to engineering or technical support specialists.

5. Does Formsprag Clutch offer any product rebuilding or refurbishing services?

  • Yes, Formsprag Clutch provides a Rebuild Service to refurbish worn clutches to like-new condition. This service can save customers up to 30% compared to purchasing new products and includes a one-year warranty on labor and materials.

6. Is there an emergency service available for urgent repairs?

  • Yes, Formsprag Clutch offers an Emergency Breakdown Program, allowing for expedited repair and rebuild services within one day if necessary.

7. Are there any training resources available for customers?

  • Formsprag Clutch offers training resources, including product-specific courses and sessions at their Training School, to help customers maximize the efficiency and value of their products.

8. What are some typical reasons to contact Formsprag Clutch customer support?

  • Typical inquiries include questions about delivery and pricing, technical specifications, maintenance guidance, product selection, and warranty information.

9. What warranty does Formsprag Clutch offer on its products?

  • Formsprag Clutch offers a one-year warranty on both new and refurbished clutches, covering labor and materials.

10. Are there alternative ways to contact Formsprag Clutch other than by phone?

  • Yes, in addition to the main contact line, Formsprag Clutch can be reached via email for inquiries related to marketing, events, company news, and other general information.

These FAQs cover common questions that customers may have and provide a helpful overview of Formsprag Clutch’s services and support options.

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